The Grievance Redressal Cell typically comprises a committee of faculty members, administrative staff, and sometimes student representatives. This diverse composition ensures a balanced and fair evaluation of grievances. The cell operates under the following framework:

• Submission of Grievances: Students, faculty, and staff can submit their grievances through a prescribed form, either online or offline. The forms are designed to capture detailed information about the nature of the grievance.
• Acknowledgment and Review: Upon receiving a grievance, the cell acknowledges receipt and reviews the complaint to determine its validity and the necessary course of action.
• Investigation and Resolution: The cell investigates the grievance by gathering facts and consulting relevant parties. After thorough consideration, it recommends corrective measures or actions to resolve the issue.
• Communication of Decision: The decision or resolution is communicated to the complainant, and follow-up actions are monitored to ensure compliance and effectiveness.

The Grievance Redressal Cell addresses a wide range of issues, including but not limited to:

• Academic Issues: Complaints related to teaching methods, examination processes, and evaluation discrepancies.
• Administrative Issues: Concerns regarding administrative services, infrastructural deficiencies, and policy implementation.
• Harassment and Discrimination: Cases involving harassment, discrimination, or any form of unfair treatment.
• Hostel and Campus Facilities: Issues related to hostel accommodation, campus amenities, and security.

In summary, the Grievance Redressal Cell at Aghorekamini Prakashchandra Mahavidyalaya plays a pivotal role in upholding the institution’s values of fairness, transparency, and responsiveness. By effectively addressing and resolving grievances, the cell contributes to a positive and productive educational environment.

Click here to download the Grievance form.

RESOLUTIONS OF THE CELL